Position Summary:

We are seeking a highly motivated Junior Presales Engineer to join our team and play a key role in supporting sales efforts, securing new business, and strengthening relationships with existing customers.

As a Presales Engineer, you will be responsible for the technical aspects of the sales process, developing strong technical relationships with customers, and providing expertise throughout the sales cycle to ensure business success. Additionally, you will play a crucial role in post-sales activities, maintaining strong client relationships, ensuring customer satisfaction, and identifying opportunities for upselling and expansion.

In this role, you will collaborate closely with Enea’s sales team and work alongside our R&D, Product Management, and Support teams to deliver exceptional customer experiences.

Key Responsibilities:

• Provide pre-sales technical support to sales teams throughout the sales cycle.
• Lead and manage technical customer meetings and workshops to understand requirements and present solutions.
• Deliver customer presentations, product demonstrations, proofs of concept (PoC), and support proposals.
• Conduct customer training sessions on product usage and best practices.
• Analyze customer needs and propose tailored technical solutions in coordination with technical and sales departments.
• Contribute to tender response strategies, including drafting the technical-commercial sections and ensuring proper solution sizing.

• Participate in trade shows, conferences, and other industry events to promote our products and engage with potential customers.

• Collaborate with the sales team to identify and qualify opportunities, providing technical guidance during the prospecting phase.
• Support sales teams with technical insights during customer negotiations.

Competences:

• Knowledge of IP networks, protocols, internet-based services, and related applications.
• Basic understanding of network architecture and networking tools.
• Intermediate skills in C programming, including data structures, algorithms, and POSIX multi-thread programming and debugging.
• Experience with Deep Packet Inspection (DPI) technology.
• Prior experience in a customer-facing technical role, preferably in a presales or support capacity.

• Good communication skills with fluency in English, with the ability to learn and articulate technical concepts to diverse audiences.

Personal Attributes

• Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to challenges.
• Adaptability & Learning: Ability to quickly learn and adapt to new technologies, complex architectures, and evolving industry trends.
• Customer Relationship Management: Skilled in managing multiple accounts efficiently while fostering strong client relationships.
• Customer-Centric Mindset: Dedicated to delivering excellent customer service, ensuring client satisfaction, and addressing needs promptly.
• Time Management & Organization: Strong organizational skills with the ability to manage multiple tasks and meet deadlines effectively.
• Communication: Excellent written and verbal communication skills for clear, effective interactions with clients and internal teams.
• Willingness to Travel: Ability and readiness to travel as required for client engagements and business needs.

Education

• Engineering degree in Computer Science or Electrical Engineering, or a related field
• At least 1-2 years of relevant industry experience.
• Knowledge of the telecommunications or cybersecurity industries, including experience with service providers, network equipment manufacturers, or system integrators.

Why Join Us?

At Enea, you'll be part of an innovative team, working on cutting-edge technologies that help shape the future of networking and security. We foster a collaborative environment where every team member has a voice and an opportunity to grow. If you are passionate about delivering excellent technical support and solving complex challenges, we'd love to hear from you! 

Enea Embedded Security - Deep Packet Inspection Software

Enea Qosmos technology is the de facto industry standard for embedded Deep Packet Inspection (DPI) and Traffic Intelligence in cybersecurity and networking.

Our embedded deep packet inspection and traffic intelligence software products’ classify traffic in real-time and provide granular information about network activities, boosting solution performance from the inside. Available as a next-generation DPI (NG DPI) and classification engine SDK or a standalone high throughput network sensor, they support an extensive range of protocols and applications and deliver detailed network traffic visibility, application awareness, and essential insights into encrypted traffic to cybersecurity and networking solutions such as SSE, SASE, SD-WAN, ZTNA, NGFW, and NDR/XDR.

Enea also offers IDS-based threat detection capabilities as an SDK, enabling easy and tight integration with cybersecurity solutions while remaining highly flexible and scalable.

About Enea

Enea is a world-leading specialist in software for telecom and cybersecurity. Our cloud-native solutions connect, optimize, and secure services for mobile subscribers, enterprises, and the Internet of Things. More than 100 communication service providers and billions of people rely on our technology every day when they connect to mobile networks or use the Internet